El Cid Resorts - Awards & Certifications

CERTIFICATION FOR VOLUNTARILY DONATED AREA FOR CONSERVATION - CONANP

"El Cid Cancún" received a Certificate from the National Commission of Natural Protected Areas for having its registry has Voluntarily Area for Conservation Purposes, with the name of its funder, Biol. Julio Berdegué Aznar for donating more than 1294 acres for conservation purposes.

2019

GOLDEN APPLE - APPLE VACATIONS

Our resort received this important recognition by America’s #1 tour operator for earning exceptional ratings and offering exceptional quality standards, service and value to its clients.

2018

INSPECTOR’S BEST OF HOUSEKEEPING - TRIPLE AAA

The hospitality experts at AAA announced our team at El Cid Castilla Beach Hotel in Mazatlán as one of the best. Based on the most recent evaluation by the AAA Inspector, we have been awarded with the, Inspector's Best of Housekeeping, ranking us elite and among the AAA Inspector’s Best of lodgings. It’s important to mention that AAA designated this “Best of” designation to only 25% of all hotels.

As one of the world’s largest travel organizations, AAA is the most powerful direct connection available between dedicated hospitality businesses and 59 million highly traveled AAA/CAA members.

2019

2018

SUNWING FAVOURITE - SUNWING VACATION

Our property is the only hotel in Mazatlán that has been awarded the coveted, “Sunwing Favourite”, issued by Sunwing Vacations for providing outstanding service and customer satisfaction index, ensuring superior quality to all its guests.

2018

QUALITY ASSURANCE - DELTA VACATIONS

Delta Vacations, one of the leading wholesalers worldwide, honored our hotels as recipient of the renowned Quality Assurance Award, for its 99% customer satisfaction index, ensuring superior quality, customer service, product delivery, demonstrating exceptional operational consistency and for achieving exemplary quality standards.

2019

2018

2017

2015

PERSPECTIVE MAGAZINE AWARDS

El Cid Resorts, a staple of México’s hospitality and cultural experiences, is proud to announce that its newest property has been recognized with the coveted 2018 Perspective Magazine Awards in the categories, “Best Latin America Resort” and “Best Overall Resorts”. It is important to mention that the Perspective Magazine Awards has been recognizing leaders in the hospitality industries for the past eight years.

2018

CERTIFICATE OF EXCELLENCE - TRIPADVISOR

Thanks to all of our guests, the following resorts have once again, won the most important recognition in the travel industry, the TripAdvisor Certificate of Excellence.

2019

2018

2017

2016

  • Five of our resorts won this recognition

BEST OF VIP ACCESS HOTEL - EXPEDIA

Expedia.com®, one of the world's largest full service online travel sites, revealed the Best of VIP Access Hotels. Our properties have been mentioned in this list of winning hotels. VIP Access® Hotels properties are recognized for their exemplary customer service and willingness to offer premium experiences to Expedia+ members.

2017

2015

CALIDAD AMBIENTAL TURÍSTICA - PROFEPA

El Cid Resorts proudly announces that El Cid Marina Beach Hotel has been recognized by PROFEPA, México’s Federal Environmental Agency, with one of the most important certifications of sustainability in the country for implementing the best eco-practices.

SUSTAINABLE HOTEL - CODESIN

Our four hotels in Mazatlán have won this distinction for implementing environmentally friendly practices and having the highest ecological standards.

"S" DESIGNATION - COEPRISS

Recognition granted to El Cid Marina Beach Hotel for complying with the rigorous food standards and implementing healthier alternatives in their menus.

GUEST REVIEW - BOOKING.COM

We received this important recognition by one of the largest travel e-commerce companies in the world for our commitment to quality in service. The Guest Reviews from Booking.com is the way they recognize and award the hard work and dedication that guarantee that future guests will enjoy their stay in the property.

2018

2017

TRAVELERS’ CHOICE® - TRIPADVISOR

El Cid Resorts proudly announces that our resorts have been recognized as recipients of TripAdvisor’s Travelers’ Choice Awards in the category of Top 25 Hotels for Families in Mexico. El Cid Castilla Beach Hotel ranks seventh out of 25 hotels, and Hotel Marina El Cid Spa & Beach Resort ranks 18th out of 25 in the Top Hotels for Families category. Winners in this category rank in the top one percent of hotels on TripAdvisor.

2017

  • El Cid Castilla Beach Hotel
  • Hotel Marina El Cid Spa & Beach Resort

2016

  • Hotel Marina El Cid Spa & Beach Resort
 

GREENLEADERS - TRIPADVISOR

El Cid Resorts have been awarded the GreenLeaders certification granted by TripAdvisor, the world's largest travel site, for having implemented green practices that meet the organization’s stringent guidelines and demonstrating an ongoing commitment to the environment.

2018

"S" DESIGNATION -  HIGHEST DISTINCTION FOR SUSTAINABILITY

El Cid Resorts proudly announces that their flagship resort in Mazatlán, El Cid Marina Beach Hotel, has been recognized by the México Ministry of Tourism with the highest certification of sustainability implemented by PROFEPA, México’s Federal Environmental Agency. The Federal Attorney for Environmental Protection (PROFEPA) has certified El Cid Marina Beach Hotel with its distinguished “S” designation. This certification is significant because it echoes the same standards issued by both EarthCheck and the Rainforest Alliance, two globally recognized companies that promote best practices for sustainability. These are the same environmentally sound practices that are promoted by the World Tourism Organization (UNWTO), which holds enterprises to the highest sustainability standards at the international level.

2018

  • El Cid Marina Beach Hotel

2017

  • El Cid Marina Beach Hotel

LOVED BY GUESTS AWARDS - HOTELS.COM

This distinction is granted to those hotels that provide exceptional attention to guests. The Loved by Guests awards are given based on comments of verified guests.

2018

DISTINTIVO H - MINISTRY OF TOURISM

For complying with the rigorous food and beverage hygiene standards established by México’s Board of Health, El Cid Resorts in Mazatlán, Riviera Maya and Cozumel are certified with the Distintivo H recognition.

2019

2016

TRAVEL AWARDS - BEST DAY

In recognition of its accomplishments and major tourism leadership in Mexico, Best Day Travel Group awarded the distinctive "Travel Awards" to El Cid Resorts.

2016

LOVED BY GUESTS AWARD IN TOP 100 HOTELS BEST FOR BEACHES - HOTELS.COM

El Cid Resorts is proud to announce that has been granted Hotels.com’s 2017 Loved by Guests Award for the category of Top 100 Hotels Best for Beaches. This is remarkable news considering that our hotel is one of only 18 hotels that have won this recognition across all of Latin America. The resort also holds the distinction of being the only hotel in Mazatlan to have been awarded the honor and is amongst only 7 hotels in Mexico that have been recognized.

2017

LOVED BY GUESTS AWARD IN TOP 50 HOTELS BEST FOR BEACHES - HOTELS.COM

Our property, with great honor, receives the Top 50 Beach Award by Hotels.com! Our Resort appreciates guests for giving a high rate and sharing exceptional reviews!

2016

EL CID ENVIRONMENTAL POLICY

El Cid Mazatlán is aware of the importance of sustainable development and the impact that our actions have on the environment and the city in which we live. Therefore, we are committed to maintaining a system that will be continuously improved upon in order to support the environment and reduce our carbon footprint. The actions of our employees, suppliers, and customers are integral to our success, as they ensure harmony between the environment and the community. El Cid’s sustainable efforts to maintain and healthy environment and society include the following practices:

  • Energy Conservation: Electricity, Water, Diesel, Gas.
  • Solid Waste Reduction 
  • Control of Biodegradable Products
  • Location and Confinement of Hazardous Waste
  • Employee training and improving awareness of local suppliers and guests, creating a valuable chain
  • Implementation and maintenance of a comprehensive recycling program
  • Compliance with environmental legislation
  • Reduce our carbon footprint

CHECK SAFETY FIRST - VENTUS AT MARINA EL CID SPA & BEACH RESORT

Ventus at Marina El Cid Spa & Beach Resort located in the Mexican Caribbean successfully approved the audit by the prestigious worldwide health and safety company, Check Safety First. With this validation, Ventus at Marina El Cid received the Cristal Food Check certification for producing safe and hygienic food for the consumption of guests.

It is important to highlight that Ventus at Marina El Cid Spa & Beach Resort also eamed the Room Check Certification for demonstrating effectiveness in room cleaning operations against hygiene implications.

CHECK SAFETY FIRST

The prestigious worldwide health and safety company, Check Safety First, has bestowed various operational areas within El Cid Resorts with the following outstanding:

  • Cristal Food Check: Was granted to all El Cid properties in Mazatlán and the Caribbean for producing safe and hygienic food for consumption by guests.
  • Pool Check: Certifies that the swimming pools at El Cid properties in Mazatlán are free from known contaminants and are consistently maintained.
  • Room Check: El Cid Marina Beach and El Cid Castilla Beach in Mazatlán earned the coveted Room Check certification for demonstrating their effectiveness in room cleaning operations against hygiene implications.
  • Eco Check: Due to the sustainable and ethical practices implemented by Hotel Marina El Cid Spa & Beach Resort in Riviera Maya to reduce the negative impact on the environmental, it has earned this certification.
  • Crisis Check: For developing the appropriate plans and procedures along with contingency arrangements that are vital to continue operation in an emergency, Hotel Marina El Cid Spa & Beach Resort received this certification.
  • Aqua Check: In recognition for ensuring the proper installation and maintenance of its water systems, Mazatlán’s four resorts were granted this certification.