El Cid Resorts - Reviews


“The most wonderful trip you could ever imagine; from locations to people, the food, the activities... everything is just perfect. I especially loved the fishing. The Aries fleet is amazing and makes it even better” _ Beth R., Connecticut, United States. April 2020

“This is our 11th trip and probably our best to the El Cid resorts. This is the fourth year we have stayed at the Marina and it's become our favorite. We spent 5 weeks there and the staff have become our family. They checked in with us almost every day to make sure things were going well. The medic at the Country Club attended to my husband and the transportation guys provided information and entertainment on our many shuttle trips. The rooms, grounds, and especially the staff are HEAVEN!” _ Donn T., Kansas, United States. April 2020

“El Cid facilities are very well-designed and maintained and their employees are exceptional! Employees seem to really understand hospitality - they are always friendly and eager to help in any way. Our dining experiences were always very good to great! The tours offered by El Cid's tour company (Pronaturs) are fun, informative opportunities to get off the resort and experience rural communities.” _ Jan L., Minnesota, United States. March 2020


“It was an amazing experience for my husband and I first trip to Mexico. The staff were AMAZING, the resort was well-kept and spotless all the time. The food choices and quality was AWESOME. We really created a lot of great memories and have already recommended to our friends and family. We will definitely be back!” _ Harvey B., Calgary, Canada. May 2020

“My wife and I found El Cid (Puerto Morales, Riviera Maya) several years ago and return annually. All-inclusive food and beverages, several colonial style buildings with mangrove conservancy winding throughout. The chefs at the French, Mediterranean and Italian venues are first class. Broad assortment of pools and hot tubs, protected beach and ocean access, plus other activities. On site Tour company. My wife frequents the Spa soon after we arrive (long airplane trip) so she is relaxed for the whole stay. Attentive staff. We brought longtime friends with us one winter to bird watch and visit cultural sites. The barrier reef just offshore is gorgeous for snorkeling. Don't miss it!” _Caryl M, Wisconsin, United States. May 2020

“We had an amazing time! Every single staff member was off the charts fantastic! It literally feels like home while we are there and I loved every moment of our vacation. I hope to return! Our kids loved it and were very comfortable there. It’s very safe, you have to pass two security gates to come in. The bike tour takes you into town, I highly recommend it!"_ Daphne G., California, United States. March 2020 


"You definitely want to upgrade to Platinum privileges, worth the money! Our family trip for spring break was fabulous even with the uncertainty of COVID-19. We were really hoping to get stuck there a few more weeks! The service was fabulous, and they had wonderful activities for all ages. Rooms and resort were very clean and well-kept. I loved the MERCADO DE DOLORES for lunch each day with so many fresh options to please the whole family. It was nice to leave from our Marina to go snorkeling on the reef. We also went to Xcaret and Xplor, and I highly recommend XPLOR. We will book again!"_ Brandi C., Alabama, United States.  April 2020

"We've been ECVC members since 2008 and in Nov 2019, traveled with a group of 7. It was Thanksgiving week and the resort was pretty much at capacity, yet never really felt that way. This trip was very different from previous trips as a family member is newly disabled. I would like to express my sincere appreciation for the compassion everyone showed to my family member. Special meals were prepared and delivered to the room and someone would call each day and ask the family member what they wanted and the kitchen even included a few extra things they might enjoy. It was an extremely delicate situation and everyone at the resort handled us with extreme care and for this, I am forever grateful. Thank you so very much. As others have said, bring tip money for your housekeeper, bell staff, wait staff, entertainment, etc. They all work above and beyond and provide remarkable service."_ John L., California, United States. April 2020

"This was our fourth time traveling to this resort. (We stayed twice at the El Cid and twice at the Ventus) and we will be back again soon! We traveled with two other couples and had SO MUCH FUN!
The staff always make our stays incredible. Food was great. We found ourselves at the Mercado de Delores ("the Market") for lunch daily. Fresh salads, fish, ceviche and guacamole were our favorites. La Marina is our favorite restaurant. Fantastic food and atmosphere. We went there four of our seven nights. Get the app for reservations - super convenient! Rooms are clean and beautiful. Overall, we loved our time at Ventus and cannot wait to return!"_Valerie T., Minnesota, United States. April 2020


"My husband and I just returned from a great week at El CID. As you can see we love it here, with it being our 6th visit. The rooms are clean, spacious and have everything that you need. The beds are very comfortable. They also have a pillow menu for you to choose from for extra comfort. The hotel is right where to cruise ships dock. The staff is very accommodating and will do whatever they can do to make your vacation perfect. When you see the staff, they smile and always say hello when they walk by. My husband wanted to do his open water dives here to complete his PADI. He was very impressed with their professionalism. We also went out snorkeling every day. If you’re looking for a hotel that still has that personal feel then this is the place for you. We highly recommend this hotel and will be back in the summer again.
Thank you again El CID for a great vacation and making us feel like family!"_ Gina L., Ontario, Canada. February 2020

“The staff are so amazing, and treat you like family. The food in the restaurant is great, especially the shrimp. Clean, comfortable, and relaxed. Can't say enough good things! Beware though, the margaritas are dangerous!” _ Gene V., Iowa, United States. February 2020

"La Ceiba is our favorite resort to visit. The friendly staff is excellent, especially the wait staff in the restaurant. The food is also top quality and delicious. The snorkeling in next to the property is excellent."_Van W., Alaska, United States. February 2020


“We had a delightful stay in Mazatlan. It was our 3rd time at this resort and many things had changed for the better since we were there about 18 years ago. There are now many interesting place to eat with good food and service. Our room was a top floor two-bedroom suite with beautiful views of both the ocean and city and was very clean. We walked the beach and golf course several times and took the city tour as well as a tour to the town of Rosario which was very interesting and worthwhile. The staff is excellent at El Cid. We felt very safe the entire time we were there.” _ Karen M., Minnesota, United States, March 2020

“We stayed here for a week and beginning with booking were extremely happy. Staff was efficient, friendly, and helpful. It was a very nice way to be greeted and start our vacation. All in all, we thought the El Cid El Moro was a top-notch property and loved the massive one-bedroom suite which was our more than ample home for the week. Well done El Cid. Thanks!” _ Jim A., Alberta, Canada. March 2020

“The best place we have stayed in 20 years going to Mazatlan. They made us feel important. Could not have asked for better treatment and service. We would highly recommend El Moro to anyone. The food was good and the service prompt and friendly. Pools were very nice with good service and entertainment.” _ Chuck N., Alberta, Canada. March 2020


“What a wonder holiday, great company, good food and wonderful service! All we could ever ask for and more! I would like to thank everyone in reception, restaurants and bars for their courteous and friendly service. Special thanks to staff at the pool/bar, waiters and bartenders!” _ Josephine D., British Columbia, Canada. March 2020

“What an amazing place to stay! The best part of this hotel is the people who work here and the guests who stay here. We met many new friends who I am sure we will meet up with in the near future or hopefully travel with. A big thank you to Sunwing on getting us home safely. Argentine restaurant was amazing! Beach restaurant was excellent. Ribs we had one lunchtime were amazing! Snack menu at Granada was excellent too, as was breakfast. Thank you to El Cid staff for a wonderful week!”- Paul S., Saskatchewan, Canada. March 2020

"Have been staying here now for several years. Great hotel joined with the El Cid Castilla which on the beach in the Golden Zone! (it is essentially one resort with two sections) Good food and the staff are Excellent! Had a wonderful time - can highly recommend!"_ Rob A., Ontario, Canada. March 2020