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Awards and Accolades

With a collection of six coastal resorts, El Cid Resorts was honored to receive a number of distinguished awards in 2014 and 2015 for high levels of guest satisfaction, food and beverage, safety, and hygiene. We are pleased to share with you a selection of our most significant achievements, many of which have been awarded year after year:

2015 Travellers' Choice - TripAdvisor

TripAdvisor awarded Hotel Marina El Cid Spa & Beach Resort, in Riviera Maya, the coveted 2014 Travellers' Choice Award for being among the Top 25 Family Hotels in Mexico for three consecutive years.

Certificate of excellence 2014 winner

Many of El Cid properties in Mexico have been granted TripAdvisor’s 2014 Certificate of Excellence Award for their commitment to providing guests with top notch service while continually responding to guests’ comments.

Distintivo H

For complying with the rigorous food and beverage hygiene standards established by Mexico’s Board of Health, El Cid Resorts in Mazatlán, Riviera Maya and Cozumel are certified with the Distintivo H recognition.

MLT Vacations - Quality Assurance Award

El Cid Castilla Beach, in Mazatlán, received the 2014 MLT Vacations Quality Assurance Award for ensuring outstanding quality, customer service and product delivery, demonstrating exemplary operational consistency and delivering top-notch quality standards.

El Cid Environmental Policy

El Cid Mazatlán is aware of the importance of sustainable development and the impact that our actions have on the environment and the city in which we live. Therefore, we are committed to maintaining a system that will be continuously improved upon in order to support the environment and reduce our carbon footprint. The actions of our employees, suppliers and customers are integral to our success, as they ensure harmony between the environment and community.

 El Cid’s sustainable efforts to maintain and healthy environment and society include the following practices:

  • Energy Conservation:  Electricity, Water, Diesel, Gas.
  • Solid Waste Reduction
  • Control of Biodegradable Products
  • Location and Confinement of Hazardous Waste
  • Employee training and improving awareness of local suppliers and guests, creating a valuable chain
  • Implementation and maintenance of a comprehensive recycling program
  • Compliance with environmental legislation
  • Reduce our carbon footprint

Check safety first

The prestigious worldwide health and safety company, Check Safety First, has bestowed various operational areas within El Cid Resorts with the following outstanding:

The Cristal Food Check certification was granted to all El Cid properties in Mazatlán and the Caribbean for producing safe and hygienic food for consumption by guests.

El Cid Marina Beach and El Cid Castilla Beach in Mazatlán earned the coveted Room Check certification for demonstrating their effectiveness in room cleaning operations against hygiene implications.

The Pool Check endorsement certifies that the swimming pools at El Cid properties in Mazatlán are free from known contaminants and are consistently maintained.

Due to the sustainable and ethical practices implemented by Hotel Marina El Cid Spa & Beach Resort in Riviera Maya to reduce the negative impact on the environmental, it has earned the distinctive Eco Check certification.

For developing the appropriate plans and procedures along with contingency arrangements that are vital to continue operation in an emergency, Hotel Marina El Cid Spa & Beach Resort received the Crisis Check certification.

In recognition for ensuring the proper installation and maintenance of its water systems, Mazatlán’s four resorts were granted the Aqua Check certification.

Mazatlán, Mexico Hotels
El Cid Castilla Beach
El Cid Granada Country Club
El Cid El Moro Beach
El Cid Marina Beach
Cozumel, Mexico Hotel
El Cid La Ceiba Beach
Cancún/Riviera Maya, Mexico Hotel
Hotel Marina El Cid Spa & Beach Resort
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