Awards

El Cid Resorts - Travel Awards 2016
In recognition of its accomplishments and major tourism leadership in Mexico, Best Day Travel Group awarded the distinctive "#travel Awards 2016" to El Cid Resorts in Mazatlán.
El Cid Marina Beach Mazatlán – Hotels.com Top 50 Beach 2016
El Cid Marina Beach Mazatlán, with great honor receives the 2016 Top 50 Beach Award by Hotels.com! Our Resort appreciates guests for giving a high rate and sharing exceptional reviews!
EL CID CASTILLA & EL CID RIVIERA MAYA ARE ECO-CERTIFIED
El Cid Castilla Mazatlán and Hotel Marina El Cid Spa & Beach Resort were awarded TripAdvisor’s highest Green Leaders Platinum status for meeting a set of environmental standards that include reducing its carbon footprint, energy conservation, waste recycling and social responsibility. We are proud to be an eco-friendly resort and receive this notable recognition.
TRIPADVISOR 2016 TRAVELLERS' CHOICE
Hotel Marina El Cid Spa & Beach Resort, in Riviera Maya, was voted as one of the Top 25 Family Hotels in México by Trip Advisor for the fourth consecutive year. This elite honor is award to the top 1% of all hotels on TripAdvisor, based on reviews and opinions from millions of travelers.
TRIPADVISOR 2016 CERTIFICATE OF EXCELLENCE
Five of El Cid properties in México have been granted TripAdvisor’s 2016 Certificate of Excellence Award for their commitment to providing guests with top notch service while continually responding to guests’ comments.
DISTINTIVO H
For complying with the rigorous food and beverage hygiene standards established by México’s Board of Health, El Cid Resorts in Mazatlán, Riviera Maya and Cozumel are certified with the Distintivo H recognition.
MLT VACATIONS QUALITY ASSURANCE AWARD
El Cid Castilla Beach, in Mazatlán, received the 2015 MLT Vacations Quality Assurance Award for ensuring outstanding quality, customer service and product delivery, demonstrating exemplary operational consistency and delivering top-notch quality standards.
EL CID ENVIRONMENTAL POLICY
El Cid Mazatlán is aware of the importance of sustainable development and the impact that our actions have on the environment and the city in which we live. Therefore, we are committed to maintaining a system that will be continuously improved upon in order to support the environment and reduce our carbon footprint. The actions of our employees, suppliers and customers are integral to our success, as they ensure harmony between the environment and community. El Cid’s sustainable efforts to maintain and healthy environment and society include the following practices: • Energy Conservation: Electricity, Water, Diesel, Gas. • Solid Waste Reduction • Control of Biodegradable Products • Location and Confinement of Hazardous Waste • Employee training and improving awareness of local suppliers and guests, creating a valuable chain • Implementation and maintenance of a comprehensive recycling program • Compliance with environmental legislation • Reduce our carbon footprint
CHECK SAFETY FIRST
The prestigious worldwide health and safety company, Check Safety First, has bestowed various operational areas within El Cid Resorts with the following outstanding:
POOL CHECK
The Pool Check endorsement certifies that the swimming pools at El Cid properties in Mazatlán are free from known contaminants and are consistently maintained.
CRISTAL FOOD CHECK
The Cristal Food Check certification was granted to all El Cid properties in Mazatlán and the Caribbean for producing safe and hygienic food for consumption by guests.
ROOM CHECK CERTIFICATION
El Cid Marina Beach and El Cid Castilla Beach in Mazatlán earned the coveted Room Check certification for demonstrating their effectiveness in room cleaning operations against hygiene implications.
ECO CHECK
Due to the sustainable and ethical practices implemented by Hotel Marina El Cid Spa & Beach Resort in Riviera Maya to reduce the negative impact on the environmental, it has earned the distinctive Eco Check certification.
CRISIS CHECK
For developing the appropriate plans and procedures along with contingency arrangements that are vital to continue operation in an emergency, Hotel Marina El Cid Spa & Beach Resort received the Crisis Check certification.
AQUA CHECK
In recognition for ensuring the proper installation and maintenance of its water systems, Mazatlán’s four resorts were granted the Aqua Check.